IB SOLUTION and its affiliates are committed to protecting your information. Please read this Privacy Policy ("the Policy") carefully as it sets out important information relating to how we handle your personal information. In this Policy, references to "we," "us," or "IB SOLUTION" are references to our company. and all its group companies doing business under the IB SOLUTION trademark listed here.

Questions, comments and requests regarding this Privacy Policy should be addressed to our Data Protection Office via email at privacy@ibpms.com.

This Policy sets out how we collect and use personal information, and your choices and rights regarding our use of your personal information. This Policy describes our practices when using your information when you create, activate and use a IB SOLUTION user account and/or license; express an interestin or have signed up for our conferences or products including newsletters, apps, extensions, webinars, and e-books; register for, and attend a virtual or in-person IB SOLUTION conference; or visit our platforms (including our publicand/or member-based platforms) or social media sites or use one of our mobile applications. This Policy also applies to information we collect from you via our survey, or diagnostic tools as outlined in more detail below. You may be shown an additional confidentiality notice before participating in a survey or diagnostic. Please note that in cases where the terms of any such survey or diagnostic specific confidentiality notice conflict with any terms in this Policy, the terms of that notice will take precedence over the terms in this Policy. We will not use information we collect via diagnostic tools to contact you for marketing purposes.

This Policy will apply whether you have provided the information directly to us or we have obtained it from a different source, such as a third party.

Information we collect directly from you or from the following sources: Referralsor recommendations, including from within the IB SOLUTION group or from a third party; Social media sites and other external internet sites, such as LinkedIn; and Resources such as telephone directories, newspapers, internet sites, commercially available data resources, public registries or public records. 

Personal information such as name and title, contact details, and company information; Communications with you; Information you provide when posting content on social media sites.

Facilitating the business through communication with corporate clients and other business contacts, for example, to communicate about vendor briefings or details of conferences or webinars; For internal analysis and research to help us improve our existing products and services, and create new products and services; To send marketing to business contacts regarding our services and products which may be of interest and to promote our business and brand; Administering our platform, investigating any complaints and providing customer service; Monitoring social media content to manage relations with our clients and promote our business and brand.    

It is necessary to perform our obligations or exercise our contractual rights; It is necessary to comply with applicable laws or regulations; We have a legitimate business interest to: Manage and promote our business and brand; Provide and improve our services; Operate our business; and we have your consent (where required under applicable law) to use your information for marketing. Where we rely on your consent, you have the right to withdraw consent by contacting us.

Information you provide during registration, such as name, business email address, profile photograph, job title, professional interests, requested accommodation, and payment card information; Information you provide throughout the conference to receive additional IB SOLUTION research or materials (e.g. via badge scan or QRscan); Geo-location information at a in-person conference (if you attend a conference where we are using RFID-enabled badges and you do not request a non-RFID-enabled badge); Information collected when you use the Conferences Navigator app; Information collected when we record one of our conferences

Enabling you to attend our conferences; Conducting our conferences;  Sending IB SOLUTION research and material related to topics that may be of interest to you; Analyzing attendee interests in and interactions with the conference, including through geo-location data for in-person conferences, where applicable; Marketing our conferences through the use of video; Providing recordings of certain conference sessions to interested business contacts, attendees, and online through our platform or IB SOLUTION social media sites.    

It is necessary to perform our obligations or exercise our contractual rights; It is necessary to comply with applicable laws or regulations; We have a legitimate business interest to: Manage and promote our business and brand; Operate our conferences business; Provide and improve our services; Collect relevant information for hospitality and health and safety purposes.    

Our public and member-based platforms and platform; our apps and IB SOLUTION Extension browser extension; and IB SOLUTION social media sites such as Facebook, Instagram, LinkedIn or Twitter.

Information you provide when you enter information on our platform, such as when you provide contact details, payment card information, answer online questionnaires, or feedback forms; Information you provide when you subscribe to email newsletters such as name, email address, job title; Information you provide when registering for an online or member account, including name, business or personal email address, job title, organization, organization’s physical address, direct telephone number, photograph, and biographical details; Where you have an online or member account, log-in credentials and information about your use of and preferences for these services; When you link your IB SOLUTION account with your LinkedIn profile, we collect information from your profile, including your profile photograph; URLs of webpages visited when you use IB SOLUTION Extension.

Enabling you to access your IB SOLUTION accounts across devices; Personalizing your experience of our platform, extension and apps; Administering our platform, extension, and apps; For internal analysis and research to help us improve our existing products and services, and create new products and services; Enabling peer networking opportunities based on your background and experience; Providing more customized client service; Investigating complaints; Monitoring social media content to manage relations with our clients and promote our business and brand. We use this information because: It is necessary to perform our obligations or exercise our contractual rights; It is necessary to comply with applicable laws or regulations; We have a legitimate business interest to: Promote our brand and business through our platformand through social media tools; Monitor, investigate and report any attempts to breach the security of our platform; Provide and improve our services including, but not limited to, the IB SOLUTION Extension extension and our apps; Operate our business; We have your consent (where required under applicable law) to use your information for marketing. Where we rely on your consent, you have the right to withdraw consent by contacting us.     

Information captured in our web logs such as device information (e.g. device brand and model, screen dimensions), unique identification numbers (e.g. IP address and device ID), and browser information (e.g URL, browser type, pages visited, date/time of access), geo-location and other device-specific information, Internet connection information; Advertising information (such as size/type of ad, ad impressions, location/format of ad,data about interactions with ad); Behavioral information (such as information on the behavior or presumed interests of individuals which are linked to those individuals and may be used to create a user profile); and Information captured by our cookies (see our Cookie Policy).

Personalizing the experience of our platform; Administering our platform; Performing statistical and trend analysis to improve the user experience and performance of our platform; Providing better, more customized client service; Detecting and preventing fraudulent and/or unlawful use of our platform(s), products and services, including user-provided review content; Investigating any complaints

It is necessary to comply with applicable laws or regulations; We have a legitimate business interest to: Monitor, investigate and report any attempts to breach the security of our platforms; Improve the performance and user experience of our platforms; Customize the client experience.    

Personal information such as name and title, contact details, and company name; and Demographic information provided by your employer and Responses to survey or diagnostic questions.

Validating and analyzing survey and diagnostics; Conducting general research, including creating or updating aggregate benchmark data sets and reports; Providing our services; and developing new products and services.

We have a legitimate business interest to: Provide and update benchmark data and analysis; and validate and update our products and services. You have consented by providing us with the information. Where we rely on your consent, you have the right to withdraw your consent by contacting us.

We have your consent (where required under applicable law) to use your information for marketing. Where we rely on your consent, you have the right to withdraw consent by contacting us.

Certain types of personal information are more sensitive than others. This includes information about health, disability, race, ethnicity, criminal offences (or alleged offences), political opinions, biometric information or religion. We do not use this information type.

Dietary requirements that may imply specific religious beliefs or medical conditions.  Any physical or mental disability or impairment you may disclose to us.

Providing hospitality that is suitable for attendees of our conferences.

You have consented by providing us with the information. Where we rely on your consent, you have the right to withdraw your consent by contacting us. Special category information that you choose to provide voluntarily as part of a survey or diagnostic

Where we collect and use information for our legitimate interests as mentioned above, a legitimate interest will only apply when we consider that your interests or rights requiring protection of your personal information do not override our legitimate interests. For more information regarding our legitimate interestsas applied to your personal information, please contact us at privacy@ibpms.com. Our platforms and online services are for individuals who are at least 18 years old. Our online services are not designed to be used by individuals under the age of 18. In certain circumstances, if you do not provide personal information which is required (for example, in relation to activating your IB SOLUTION license), we will not be able to perform our contractual obligations or provide you with products and services. When this is the case, we will make it clear. Recorded Communications with IB SOLUTION. We may ask to record calls for training, quality and research purposes. All recordings will be treated as confidential. If you do not want us to record your call, you will be given a chance to opt out. If your call is already in progress, you may ask us to turn off the recording at the start of the call.

Where you choose to pay for any IB SOLUTION products or services using your payment card, we will collect your personal data connected to your payment card. We use this personal data to process your payment and to prevent fraudulent transactions. We do this based on your consent to process this information.

The My Favorites feature of the member platforms allows clients to save content available to the member’s Favorites list, add labels, tags, and notes to saved content, and share content and notes with and receive content and notes from other clients. We may review information about your use of My Favorites, including the content you save, folders you create, any tags, labels, or notes you add to your saved content or folders you have created, and any content that you share, and use such information to recommend content, tools, or other IB SOLUTION services we think may be of interest to you. Information about your use of My Favorites will only be accessible to IB SOLUTION and will not be visible to or otherwise shared with other IB SOLUTION clients unless you choose to share it.

If you access the Restricted Areas of any of our sites (via browser or a IB SOLUTION app), we may collect information about your access to and use of research materials, decision-support tools, and other online and offline resources we offer.

IB SOLUTION and its affiliates may use information disclosed through surveys or diagnostics or otherwise provided to or generated by IB SOLUTION or its Affiliates (collectively “Research Data”) for validation, research and benchmarking purposes and product development. Unless otherwise specified prior to collection, Research Data will be disclosed in the aggregate and presented in anonymous form and will not include (directly or by inference) any information identifying participating organizations or any identifiable individualas the source of such data. Access to Research Data will be restricted to those individuals who need such access to deliver IB SOLUTION products and/or services.

We recommend content & topics based on users’ role, industry and activities with IB SOLUTION. Users’ activities include research content users read, topics that were followed, webinars views, discussions with IB SOLUTION. Recommendations depend on freshness of the content and the popularity of the content amongst similar users. Our algorithm will refine over time based on users’ continuous interactions with IB SOLUTION to provide high quality, decision-relevant content. We take users’ roles, industries, activities data (primarily users’ readership, topic follow data) to train deep learning recommendation models. Most models only update daily with some reacting close to real time to users’ actions. Our models predict the most relevant content and topics that users are interested in after adjusting for user entitlements and use case specific suppressions.

To IB SOLUTION group companies in order to process the data for the above mentioned purposes; When we have your consent or authorization to do so; When you engage directly with an exhibitor at an in-person or virtual conference e.g., when you allow an exhibitor to scan your badge (at an in-person conference) or attend a virtual sponsored session (during a virtual conference); To third parties who work on our behalf to service or maintain business contact databases and other IT systems, e.g., suppliers of the IT systems which we use to process personal information, or who provide other technical services, such as printing; To third parties providing services to us or on our behalf who have a need to access your information, e.g., our professional advisors (e.g. auditors and lawyers) or venues for our conferences; To comply with applicable laws, protect rights, safety and property, and respond to lawful requests from public authorities (e.g., disclosing data in appropriate situations fornational security or law enforcement purposes). Subject to applicable law, in the event that IB SOLUTION is merged, sold, or in the event of a transfer of some or all of our assets (including in bankruptcy), or in the event of another corporate change, in connection with such a transaction, or for pre-transaction review in relation to such transactions. Your personal information may be shared if we anonymize and/or aggregate it, as in these circumstances the information will cease to be personal information.

We may share information with our organizational clients about how their employees use the platform and the resources available to them through the sites (e.g.,how employees used certain features of the sites, utilization trends, which features were most popular with the client’s employees).

In certain circumstances, you have certain rights regarding your personal information. A summary of each right and how you can exercise it is set out below. To opt out of receiving commercial communications, please send an email to helpdesk@ibpms.com. To exercise any of your other rights (such as the right to access or deletion of your information) please contact helpdesk@ibpms.com. Such requests should include information to allow us to verify your identity (e.g., your name, address, email address or other information reasonably required). If you are a California resident, please refer to Section 10 below for more detailed information on your rights under California law. Where we receive your request to exercise one of these rights, we will respond without undue delay and within the time required by applicable law. This may be extended in certain circumstances, e.g., where requests are complex or numerous. We will provide the information free of charge, except where requests are defined by you company, manifestly unfounded or excessive, e.g. because of their repetitive character. In these circumstances we may charge a reasonable fee or may refuse to act on the request. We will advise you of any fees prior to proceeding with a request. We may ask for additional information to verify your identity before carrying out a request.

How you can exercise the right: You have the right to access personal information we hold about you and to be provided with a copy of the information (in most circumstances). You also have the right to correct any information we may hold about you that is inaccurate.

You have the right to ask us to restrict processing of your personal information where one of the following applies: The processing is unlawful but you want us to restrict use of the data instead of deleting it; Where you contest the accuracy of your personal information, the restriction will apply until we have verified the accuracy or corrected your personal information; We no longer require the personal information for the purposes of processing, but are required to keep it in connection with a legal claim; You have exercised your right to object to the processing. The restriction will apply until we have taken steps to verify whether we have compelling legitimate grounds to continue processing.

You have the right to ask us to delete your personal information in certain circumstances. If you want to opt-out from receiving marketing communications, the best way to do so is to allow us to retain your information with a “do not contact” tag so we know not to contact you in the future. There are also certain exceptions where we may refuse a request for erasure, for example, where the personal information is required to comply with your company contract and a legal obligation or for the establishment, exercise or defense of legal claims.

You may object to our use of your personal information for marketing purposes. You may also object to processing of your personal information in cases where we have used legitimate interests as the basis for processing. In such cases, we will stop processing your personal information until we verify that we have compelling legitimate grounds for processing that outweigh your interests, rights, and freedoms in asking us to stop processing the data, or in limited cases where we need to continue processing the data for the establishment ,exercise, or defense of legal claims.

In most cases, you have the right to receive all personal information you have provided to us in a structured, commonly used, and machine-readable format and to transmit this data to another data controller, where technically feasible.

If you object to our processing of your personal information, you have the right to complain to the data protection authority (“DPA”) in the country where you reside, where you work, or where the alleged infringement of data protection laws has taken place. We agree that any disputes regarding our privacy policies and related actions regarding personal information from data subjects can be heard by a DPA and we will be subject to the determination of those bodies. Please contact us to be directed to the relevant DPA.

IB SOLUTIONS is a global company, and we may transfer personal information to other IB SOLUTIONS group companies or suppliers outside your country if this is contractually defined by you company. IB SOLUTIONS will take reasonable steps to ensure that personal information is protected, and any such transfers comply with applicable law. IB SOLUTIONS may transfer and maintain the personal information of individuals covered by this Policy on servers or databases outside the European Economic Area (“EEA”). Some of these countries may not have the equivalent level of protection under their data protection laws as in the EEA. The countries to which we transfer data outside of the EEA may include any of the countries in which IB SOLUTION does business. A list of IB SOLUTIONS office locations can be found at our website. All IB SOLUTION entities have signed an Intragroup Agreement containing the European Union (“EU”) Commission Approved Standard Contractual Clauses for the transfer of data outside the European Economic Area. All IB SOLUTION entities have the same technical, physical, and administrative security controls and are required to comply with our data protection policies and procedures, applicable laws, and the terms of our client and member contracts governing the collection and use of information. IB SOLUTION complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework(Swiss-U.S. DPF) as set forth by the US Department of Commerce and Brazilian LGPD.

We will retain your personal information for as long as required to perform the purposes for which the data was collected, depending on the legal basis for which that data was obtained and/or whether additional legal/regulatory obligations require us to retain it. In general terms, this will mean that your personal information will be kept for the duration of our relationship with you and: the period required by tax and company laws and regulations; and if it is necessary for you to be able to bring a claim against us and for us to be able to defend ourselves against any legal claims. This will generally be the length of the relationship plus the length of any applicable statutory limitation period under local laws.

We believe it is important to give you choices about the use of your information. We will use your information as described in this Policy (or any other conference- or service-specific Privacy Policy). If we want to use your information for a purpose not described in this Policy, we will first get your consent to do so.

We will respect your wishes not to receive marketing communications. You can change your marketing preferences by contacting us at the address here. If you gave us your email address to receive marketing communications, you can opt out at any time by using the unsubscribe links or instructions included at the bottom of our emails. Please note that we will continue to send you service-related communications regardless of any opt-out request. We will not sell or share your information with third parties (other than our subsidiaries or affiliates) for their own promotional or marketing purposes unless you give us consent to do so and where permitted by applicable law.

We have implemented administrative, technical, and physical security measures to help prevent unauthorized access. Despite these measures, no data transmission over the Internet can be entirely secure, and we cannot guarantee or warrant the security of any information you transmit via our platforms or apps. Please note that you are responsible for maintaining the security of your credentials used to access any IB SOLUTION service or account, and you must report suspected unauthorized activity to us. We make reasonable efforts to restrict access to information to only those employees, contractors, and agents who need such access to operate, develop, improve, or deliver our programs, products, and services.

A cookie is a small text file which includes a unique identifier that is sent by a web server to the browser on your computer, mobile phone or any other internet enabled device when you visit an on-line site. Cookies and similar technologies are widely used to make platforms work efficiently and to collect information about your online preferences. For simplicity, we refer to all these technologies as "cookies". Some of our platform pages may contain electronic images known as web beacons (also known as clear gifs, tags or pixels) that allow us to count users who have visited our pages. Web beacons collect only limited information, e.g. a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any information that could directly identify you. We also include web beacons in e-mail messages or newsletters to track whether you open the messages. We use this information to customize our services and measure the overall effectiveness of our online content, advertising campaigns, and products and services we offer through the Site.

We provide links to other platforms or resources that are not part of the products, programs, or services run by IB SOLUTIONS. We do not control these platforms or their privacy practices, and any information you provide to these sites is subject to the Privacy Policies of those sites and not this Policy.

From time to time, we may change and/or update this, Policy. If this Policy changes in any way, we will post an updated version on this platform. We recommend you regularly review this platform to ensure that you are always aware of our information practices and any changes to such. Any changes to this Policy will go into effect on posting to this page.